Terms of Service

Eligibility

You must be at least 18 years old and able to form a binding contract to use CourtPro. The Service is intended for tennis coaches and academy operators located in the United States; coaches, and the adult students, parents, or guardians a coach invites to view lessons and pay invoices, may hold accounts. Only adults may hold an account. CourtPro is offered for use in the United States only; it is not directed to or intended for users in the European Economic Area, the United Kingdom, or other regions outside the United States. While only adults may hold accounts, we recognize that the student records coaches store frequently include minors, including children under 13; our handling of that information is described in our Privacy Policy. By using the Service you represent that you meet these requirements.

Your account

You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at courtprosupport@gmail.com if you suspect unauthorized use. You must provide accurate information and keep it up to date.

Subscriptions, trial, and billing

• CourtPro offers a 7-day free trial. You do not need to enter a credit card or any other payment method to begin — when you create your coach account you get full access to CourtPro for 7 days at no charge, and you are not charged during the trial.
• The subscription price is $49 per month (Monthly plan), $15 per week (Weekly plan), or $490 per year (Annual plan), plus any applicable tax; you choose your plan when you subscribe, and a different price may be shown to you at signup. The price may change with notice for future billing periods.
• To keep using CourtPro after your free trial, you subscribe by choosing a plan (Monthly, Weekly, or Annual) and entering a payment method. If you subscribe while your free trial is still running, you keep your remaining free days and are not charged until your original 7-day trial ends; if you subscribe after the trial has ended, your first charge occurs when you subscribe. When the free trial ends, access to your account is paused until you subscribe.
• Your first charge for the plan you chose ($49 for Monthly, $15 for Weekly, or $490 for Annual, plus any applicable tax) occurs when your paid subscription begins — at the end of your 7-day free trial if you subscribed during it, or immediately if you subscribe after it. The free trial is available only once, on your first subscription — if you previously subscribed and are re-subscribing, billing begins immediately when you subscribe, with no new free trial.
• Payments are processed by our payment provider, Stripe. Once your subscription begins, you authorize us (through Stripe) to charge your payment method on a recurring basis, and your plan automatically renews each billing period — every month for the Monthly plan ($49), every week for the Weekly plan ($15), or every year for the Annual plan ($490) — at your then-current price until you cancel. We will give advance notice before any price change takes effect.
• You can cancel at any time. Cancelling before your first charge takes effect immediately and you are not charged. After your paid subscription begins, cancellation stops future renewals and takes effect at the end of the then-current paid period (the current week, month, or year, depending on your plan), and you retain access until then.
• Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods. Nothing in this section limits any non-waivable refund or cancellation right you have under the automatic-renewal or consumer-protection laws of your state. If you were charged after an automatic renewal that did not comply with applicable law, contact us at courtprosupport@gmail.com for a refund of that charge.

Automatic renewal. Your first charge (plus any applicable tax) occurs when your paid subscription begins — at the end of your 7-day free trial if you subscribed during the trial, or immediately if you subscribe after the trial or are re-subscribing — after which your subscription automatically renews each billing period for the plan you chose — monthly at $49, weekly at $15, or annually at $490 — charged at the start of each renewal period until you cancel. Before you are charged, you can review your renewal date and the amount that will be charged, and cancel at any time to avoid being charged. When you subscribe, you authorize the recurring charge described here. Stripe, our payment processor, may send billing and receipt emails for your subscription. You can cancel at any time, with no cancellation fee, by emailing courtprosupport@gmail.com, and we will confirm your cancellation.

Coach payments and student invoices (Stripe Connect)

Separately from your CourtPro subscription, CourtPro lets a coach collect payment for lessons directly from students by card. These are direct charges on the coach’s own Stripe connected account, processed by Stripe through Stripe Connect, and the coach — not CourtPro — is the merchant of record and seller. CourtPro does not receive the payment proceeds, does not take any fee or commission, and these payments are not CourtPro revenue.

If you are a coach who enables payments: you must create a Stripe connected account and accept Stripe’s applicable agreements (including the Stripe Connected Account Agreement); Stripe verifies your identity, holds and moves the funds, and pays them out to you. CourtPro provides only the software that generates the invoice and payment request at your direction (for example when you mark a lesson complete and choose to invoice) — we are not a party to the transaction between you and your student, do not hold, control, or transmit the funds, and are not a bank or money transmitter. Stripe’s processing fees are deducted from each payment under your Stripe agreement; CourtPro adds nothing. As between you and CourtPro, you are solely responsible for delivering the lessons; the accuracy of every invoice and amount; issuing refunds and resolving chargebacks, disputes, and any negative balances (through Stripe); and all taxes arising from these payments. Stripe may issue your IRS Form 1099-K where required, but you remain solely responsible for determining and meeting your own tax obligations; CourtPro does not calculate, collect, or remit any tax and does not generate tax forms. You must report all income whether or not a 1099-K is issued, and any tax form may report gross amounts before fees, refunds, or chargebacks. You agree to cooperate with CourtPro and Stripe on any payment dispute. Your Stripe dashboard is the authoritative record of what was charged, refunded, reversed, or disputed; CourtPro’s invoice records and metrics may not reflect every outcome (for example partial refunds, chargebacks, or disputes), and you are responsible for reconciling those against Stripe.

Permitted payments only. Coach payments may be used only to collect bona fide amounts a student (or their parent or guardian) owes a coach for tennis coaching, lessons, or related services that coach actually provides, in U.S. dollars, through that coach’s own U.S. Stripe connected account. They may not be used for any other purpose — including money transmission or transfers between people, cash advances or lending, escrow or holding funds for others, donations or fundraising, the sale of unrelated goods or services, or any payment that is not for that coach’s own services. Misuse is your sole responsibility and may result in suspension or termination.

If you are an adult student, parent, guardian, or other adult account holder paying an invoice: when you pay in CourtPro, you are paying the coach — the merchant of record — not CourtPro. Your coach sets the amount and provides the lesson, and payment is processed by Stripe. The amount shown is the amount your coach has chosen to charge, which may already include any tax your coach is required to collect; CourtPro itself adds nothing to it. Whether the amount includes sales or other tax is determined by your coach, the merchant of record, not by CourtPro. Refunds, receipts, billing questions, and disputes are handled by your coach and Stripe — please contact your coach first. CourtPro facilitates the payment but is not responsible for the lesson, the amount charged, or for issuing refunds. By paying, you authorize a one-time charge to your card for the stated amount in U.S. dollars; Stripe or your coach may provide a receipt. Nothing in this section limits any non-waivable rights you have under applicable law or with your card issuer or card network.

To the maximum extent permitted by law, CourtPro is not responsible for, and disclaims all liability for, disputes between coaches and students concerning lessons, invoices, amounts, refunds, or chargebacks. To the extent any such liability is nonetheless found, it remains subject to the “Limitation of liability” section below. Your use of Stripe is also governed by Stripe’s own terms and privacy policy.

Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Upload or store information you do not have the right to use, or that infringes the rights of others.
• Attempt to access another user’s account or data, or interfere with, disrupt, or probe the Service or its security.
• Reverse engineer, scrape, resell, or build a competing product from the Service, except to the extent the law permits.

Your data and your responsibilities

You retain ownership of the information you enter into CourtPro, including your student and lesson records (“Your Data”). You grant us a limited license to host, process, and display Your Data to provide the Service, and — only in aggregated or de-identified form that does not identify any student, child, or payer — to secure and improve it. We do not use student records, children’s information, or payer payment information to improve the Service except in that aggregated or de-identified form, and never to train AI models, as described in our Privacy Policy.

You are responsible for the information you collect about your students and for complying with all laws that apply to it. Some of your students may be minors, including children under 13. You are responsible for collecting that information lawfully and for obtaining any parental or guardian consent required by applicable law before entering it into CourtPro. Where you operate within an academy, club, or school, you are responsible for ensuring that verifiable parental consent has been obtained for any student under 13 before their information is entered, across all coaches and staff using your account, and you may not rely on a school’s consent as a substitute where the law (such as COPPA) does not permit it for a commercial service. By creating your account, and each time you enter, import, invite, or otherwise cause a child’s information to be entered into CourtPro, you affirm and warrant that, before that entry, you obtained all verifiable parental or guardian consent that COPPA and other applicable law require. This notice informs you, as the party collecting children’s information on the platform, of your responsibility to obtain that consent; CourtPro will meet any obligations that apply to it as an operator under applicable law. We may suspend or terminate any account that enters a child’s information without that attested consent. Our handling of this information is described in our Privacy Policy.

Intellectual property

The Service, including its software, design, and branding, is owned by CourtPro and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to the Service beyond the limited right to use it in accordance with these Terms.

Third-party services

The Service relies on third-party providers (including Supabase, Stripe, Resend, Google, and Vercel) and may integrate with services you connect, such as Google Calendar. Your use of those services is governed by their own terms and policies, and we are not responsible for them.

Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any data will never be lost. You are responsible for keeping your own copies of important information.

Limitation of liability

To the maximum extent permitted by law, CourtPro will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service, whether in contract, tort, statute, or otherwise, will not exceed the amount you paid us for your CourtPro subscription in the twelve months before the event giving rise to the claim. This limitation does not create or imply any minimum amount owed by CourtPro, and does not apply to coach–student payment amounts, which are paid to the coach and not to CourtPro. Nothing in this section or the Disclaimers section limits liability that cannot be excluded or limited under applicable law — including liability for gross negligence, fraud, or willful misconduct, or any non-waivable consumer, statutory, or data-protection right; where a lower cap would be unenforceable as applied to you, the cap is the minimum permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless CourtPro and its affiliates, and their officers, employees, and agents, from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees), under any theory, arising out of or relating to your use of the Service, Your Data, or your violation of these Terms or of any law or the rights of any third party (including your students or their parents or guardians). If you are a coach, this includes any claim relating to a payment you collected, a lesson, an invoice, a refund, a chargeback, a tax, or your collection or use of a student’s information (including any child’s information or any required parental or COPPA consent). This obligation does not apply to an ordinary consumer who simply paid a coach’s invoice, except for that person’s own unlawful conduct (such as a fraudulent chargeback). The duty to defend applies to claims as alleged; if a final, non-appealable judgment determines that a loss arose from CourtPro’s own gross negligence, fraud, or willful misconduct, amounts attributable to that conduct will be reallocated to CourtPro. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate, and you will not settle any matter in a way that affects CourtPro without our prior written consent.

Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as ownership, disclaimers, limitation of liability, and indemnification) will survive. You may request export or deletion of Your Data as described in our Privacy Policy.

Changes to the Service and these Terms

We may modify or discontinue features of the Service, and we may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and take reasonable steps to notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

Dispute resolution; arbitration; class waiver

Please read this section carefully — it affects how disputes are resolved and requires individual arbitration instead of court trials and class actions, subject to the opt-out below.

Informal resolution first. Before starting an arbitration, you agree to email us at courtprosupport@gmail.com a description of your dispute and to give us at least 30 days to resolve it informally.

Binding arbitration. If we cannot resolve a dispute informally, you and CourtPro agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided below. At your election, the arbitration will take place by videoconference, on a documents-only basis, or in person in the county where you reside, which will be the seat of any in-person arbitration unless you and CourtPro agree otherwise; in any event it will be conducted under the AAA Consumer Arbitration Rules, and judgment on the award may be entered in any court of competent jurisdiction.

Class and jury waiver. To the fullest extent permitted by law, you and CourtPro waive any right to a jury trial and agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action.

Arbitration fees. For any arbitration you commence under this section, CourtPro will pay all AAA filing, administrative, and arbitrator fees for claims totaling $10,000 or less, except as the AAA Consumer Arbitration Rules otherwise require. For claims above that amount, the allocation of fees will be governed by the AAA Consumer Arbitration Rules. This does not limit your right to seek recovery of fees and costs where applicable law allows.

Public injunctive relief. A claim for public injunctive relief may be brought in court and need not await arbitration of your other claims; the parties may pursue public injunctive relief in court and arbitrate all other claims at the same time. This carve-out is severable: if it is held unenforceable, that holding does not affect the validity of the arbitration agreement or the class, collective, and jury waivers as to all other claims.

Waiver is essential and non-severable. The class, collective, consolidated, and representative-action waiver above is an essential part of this arbitration agreement. Notwithstanding the general Severability provision below, if that waiver is found unenforceable as to a particular claim, then that claim, and only that claim, shall be severed from arbitration and litigated in a court of competent jurisdiction; the remainder of this arbitration agreement remains in full force as to all other claims. The waiver itself is non-severable from arbitration of class, collective, consolidated, or representative claims, and in no event will class, collective, consolidated, or representative claims be arbitrated.

Small-claims and injunctive relief. Either party may bring an individual claim in small-claims court if it qualifies, and CourtPro may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or the security of the Service.

30-day opt-out. You may opt out of this arbitration and class-waiver agreement by emailing courtprosupport@gmail.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction and venue of the state and federal courts located in California for any dispute that is not subject to arbitration, except that CourtPro may seek injunctive relief in any court of competent jurisdiction. Nothing in these Terms limits any consumer-protection rights you may have under the laws of your place of residence.

General

• Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will stay in full effect.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and CourtPro and supersede any prior understandings.
• Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including third-party provider outages, network failures, or acts of God.

Contact us

Questions about these Terms? Email us at courtprosupport@gmail.com.